Last Updated: August 6, 2026
At Rocky Massage Spa & Wellness Delhi, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we may collect, why we collect it, how we use it, and the steps we take to keep it protected when you visit our website or contact us regarding our massage and wellness services.
By using our website or contacting us for an appointment, you acknowledge that you have read and understood this Privacy Policy.
1. About Rocky Massage Spa & Wellness Delhi
Rocky Massage Spa & Wellness Delhi provides professional massage and wellness services through home and hotel appointments across Delhi NCR. We do not operate this service as a walk-in spa location.
For privacy-related questions, you may contact us through the contact details provided on our website.
2. Information We May Collect
Depending on how you interact with our website and services, we may collect information such as:
- Name
- Mobile or telephone number
- Email address
- Preferred appointment date and time
- Preferred massage service
- General service location required to arrange a home or hotel appointment
- Booking or enquiry details
- Information you voluntarily provide through contact or booking forms
- Messages or other information you send to us
- Technical information such as browser type, device information, IP address and website usage data, where collected automatically
Please provide only information that is necessary for your inquiry or appointment.
3. How We Use Your Information
We may use the information you provide to:
- Respond to your enquiries and requests
- Confirm and manage appointments
- Contact you regarding your booking
- Coordinate home or hotel massage appointments
- Provide customer support
- Respond to service-related questions or complaints
- Improve our website, services and customer experience
- Maintain appropriate business and booking records
- Protect our website and business against misuse, fraud or security threats
- Comply with applicable legal or regulatory requirements
We do not intend to use your personal information for purposes unrelated to the reason for which it was provided unless permitted or required by applicable law.
4. Phone Calls, WhatsApp and Other Communications
If you contact us by phone, WhatsApp, email or another communication method, we may retain relevant communication details when reasonably necessary to respond to your enquiry, manage your appointment or maintain business records.
Please do not send sensitive personal information unless it is genuinely required for your enquiry or booking.
5. Website Forms
When you submit information through a contact or booking form on our website, the information may be used to respond to your request and coordinate the service you have requested.
You are responsible for ensuring that the information you submit is accurate and belongs to you or that you are authorised to provide it.
6. Cookies and Website Technologies
Our website may use cookies or similar technologies to improve website functionality, remember preferences, understand website usage and improve user experience.
Some third-party services used by the website may also use cookies or similar technologies according to their own privacy policies.
You can manage or restrict cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
7. Third-Party Services
Our website may use third-party services for purposes such as website hosting, analytics, security, payment processing, communication, maps or other website functionality.
Where applicable, these third parties may process information according to their own privacy policies and terms.
Rocky Massage Spa & Wellness Delhi does not control the privacy practices of independent third-party services.
8. Data Security
We take reasonable measures to protect personal information from unauthorised access, misuse, loss, alteration or disclosure.
However, no website, online communication method or electronic storage system can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted over the internet.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including appointment management, customer support, business records, dispute resolution, security and compliance with applicable legal obligations.
When information is no longer reasonably required, it may be deleted, anonymised or securely disposed of, subject to applicable legal and business requirements.
10. Sharing of Personal Information
We do not sell or rent your personal information as a general business practice.
Information may be shared where reasonably necessary to:
- Process or manage your requested appointment
- Provide website or technical services
- Process a payment or transaction
- Protect the rights, safety or property of our business or customers
- Prevent fraud or misuse
- Comply with applicable law, legal process or lawful government requests
We aim to limit information sharing to what is reasonably necessary for the relevant purpose.
11. Your Privacy Choices
You may contact us to ask about personal information that you have provided to us or to request correction of inaccurate information, where applicable.
You may also request that we stop using your information for certain non-essential communications, subject to applicable legal or legitimate business requirements.
12. Children’s Privacy
Our services and website are not intended to encourage children to submit personal information online. We do not knowingly request unnecessary personal information from children.
If you believe a child has provided personal information to us unnecessarily, please contact us so that we can review the matter and take appropriate action.
13. External Links
Our website may contain links to third-party websites or platforms. These websites operate independently and have their own privacy policies and terms.
We are not responsible for the privacy practices, security or content of third-party websites.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website practices, technology or applicable requirements.
The updated version will be published on this page with a revised “Last Updated” date.
15. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact Rocky Massage Spa & Wellness Delhi using the contact details available on our website.
Website: rockymassage.in
We encourage you to contact us if you have any privacy-related concern, question, or request.